Privacy Policy
Last updated: 5 Mai 2026
1. Data Controller
Earthlink SRL
Ilfov County, Sat Ostratu, Str. Școlii 40 D, Postal Code 077066, Romania
Email: office@earthlink.ro
2. What data we collect and why
Through the contact form on our website, we collect the following personal data:
- Name — to know who we are responding to
- Email address — to respond to your request
- Company (optional) — for professional context
- Subject and message — the content of your request
- IP address — for security and abuse prevention purposes
Legal basis: Explicit consent given by ticking the agreement checkbox in the form (Art. 6(1)(a) GDPR).
3. How we use your data
The data collected is used exclusively for:
- Processing and responding to your contact request
- Subsequent communications directly related to the initial request
We do not use your data for marketing purposes without separate consent.
4. Retention period
Data submitted through the contact form is retained for 5 years from the date of submission, after which it is permanently deleted.
5. Data storage and security
Data is stored on Earthlink SRL's own servers, which also host the email infrastructure. We do not transfer personal data to third parties for commercial or marketing purposes.
We implement appropriate technical and organisational measures to protect your data: encrypted connections (TLS/HTTPS), restricted database access.
6. Cookies
This website uses cookies in two categories:
- Essential cookies — required for the website to function (session, language preference). These cannot be disabled.
- Analytics cookies — used to understand how visitors interact with the website. This data is anonymised and does not allow personal identification. You may decline these cookies without affecting the core functionality of the site.
7. Your rights
Under GDPR, you have the following rights:
- Right of access — you may request a copy of the data we hold about you.
- Right to rectification — you may request correction of inaccurate data.
- Right to erasure — you may request deletion of your data ("right to be forgotten").
- Right to restriction of processing — you may request that we limit how we use your data.
- Right to data portability — you may request your data in a structured, commonly used and machine-readable format.
- Right to withdraw consent — at any time, without affecting the lawfulness of processing prior to withdrawal.
To exercise any of these rights, contact us at: office@earthlink.ro
8. Right to lodge a complaint
You have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP):
Website: www.dataprotection.ro
9. Changes to this policy
We reserve the right to update this policy. Any significant changes will be communicated by updating the date above. We recommend reviewing this page periodically.